Telehealth sessions
BCBSIL covers telehealth mental health care when delivered via secure video. All Palo Wellness sessions are virtual, so you can attend therapy from home.
Plan verification
Provide your member ID and group number when scheduling. We’ll verify your benefits and estimate your cost before your first appointment.
Claims submission
We submit claims directly to BCBSIL. After processing, you’ll receive an Explanation of Benefits (EOB) detailing what BCBS paid and what you owe.
$22–35. BCBS IL PPO members typically have copays around $20–40 for virtual therapy after meeting their deductible. Some plans also offer a small coinsurance percentage.
Palo Wellness is in‑network with Blue Cross Blue Shield of Illinois (BCBSIL) PPO and Blue Choice PPO plans.